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You are here: Home / Windows Outlook 2016 Setup

How to set up email in Outlook 2016

Outlook 2016User Name: yourname@yourcompany.co.za (Your user name is your full email address)
Incoming Server: mail.yourcompany.co.za
Incoming Server Ports: IMAP 143 / POP 110
Outgoing Server: smtp.yourcompany.co.za
Outgoing Server Port: SMTP 587

This guide takes you step-by-step through the process of setting up a new email account in Outlook 2016.

If the Mail account is already set up, but giving errors – then refer to our  Troubleshooting guide.

Note: This guide defaults to IMAP and No SSL.

Replace example.co.za with your domain name

Step 1 - Launch Outlook

Step 2 - Select File on the top left menu bar

Launch Outlook 2016

Step 3 - Select the Add Account button in the middle of the screen, then Account Settings

Add Account

Step 4 - Insert your email address

Step 5 - Select Advanced options, then select Let me setup my account manually  > Connect

Welcome

This temporary screen will display

Getting Ready

Step 7 - This screen will display the various account options – select IMAP

Options

Step 8 - Server Settings:

  • Incoming mail: add mail. before your domain name
    • Port 143 (or 110 for POP)
    • Encryption method: None
    • Require logon using Secure Password Authentication (SPA) is unticked
  • Outgoing mail: add smtp. before your domain name
    • Change Port to 587 (not 25)
    • Encryption method: None
    • Require logon using Secure Password Authentication (SPA) is unticked

Step 9 - Click Connect

IMAP Settings

Step 10 - You will now be prompted for the password

Password

Your setup is complete!

Complete

Send a test mail and if there are any errors, refer to our Troubleshooting guide.

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